Is Your Onboarding Causing Nurse Turnover?

Is Your Onboarding Causing Nurse Turnover?

Healthcare organizations work hard to recruit talented nurses. But without a strong onboarding process, even the best hires may leave before they’ve had a chance to succeed. Nurse turnover often begins during the first few weeks on the job, when a lack of support or poor communication creates disengagement.

If your onboarding process feels rushed or inconsistent, it could be driving nurses away before they feel part of the team.

Early Support Shapes Long-Term Commitment

Nurses who feel unsupported during onboarding are more likely to second-guess their decision to join your facility. According to the American Nurses Association, early engagement plays a critical role in shaping retention outcomes. When new hires experience clarity from the beginning of their employment, they are more likely to stay.

Thoughtful onboarding is not just about checking boxes. It creates an emotional connection to your mission and a clear understanding of expectations. Nurses who feel confident in their role and connected to their team will be less likely to leave.

Onboarding Affects Confidence and Performance

Poor onboarding can create confusion about workflows and expectations. Nurses who do not understand how their unit functions may hesitate to ask for help or feel embarrassed when mistakes occur. This uncertainty contributes to stress, burnout, and early resignation.

A study published in Nurse Leader found that structured orientation programs improve nurse satisfaction and reduce turnover within the first year. When nurses have practical knowledge and access to supportive resources, they gain confidence and perform better in high-pressure situations.

Your Retention Strategy Begins on Day One

Some healthcare employers invest heavily in recruitment but overlook onboarding as a retention tool. However, retention begins the moment a nurse accepts the offer. That transition period from candidate to contributor shapes their overall experience with your organization.

New nurses need more than policies and procedures. They need guided introductions to team dynamics and organizational culture as much as they require updates on patient populations. They also need to understand how you will measure their performance so they can succeed. When these gaps go unaddressed, your retention efforts can fall short.

What Good Onboarding Looks Like

Effective onboarding is clear, consistent, and paced for learning. It gives nurses time to absorb critical information and space to ask questions. It ensures that they are not just oriented to the facility but integrated into the team.

The best onboarding programs include mentorship, hands-on learning opportunities, and proactive check-ins from management teams. They also prioritize feedback loops, where nurses can voice concerns and receive encouragement.

Partner With Experts Who Understand Nurse Retention

At The Custom Group of Companies, we understand that retaining top nursing talent starts well before the first shift. Our healthcare staffing experts work closely with clients to improve hiring outcomes and build strong, stable teams. We support your onboarding practices by helping identify and correct gaps that may cause early turnover, so your workforce stays engaged and committed.

Contact The Custom Group of Companies to strengthen your nurse onboarding strategy and retain the talent you work so hard to attract.

got questions?

WE’VE GOT ANSWERS:

CONTACT US